Frequently Asked Questions
Tech Questions
Does the Safe Balance app integrate with EMR/EHR software?
In its current state, Safe Balance has a multitude of ways to get the output of the report into the EMR/EHR. Once a Safe Balance report is generated, it can then be printed or exported as a .pdf file. From there, the report can be scanned into the EMR/EHR at a later time or the .pdf file can be dragged/dropped into the EMR/EHR or saved into a secured folder for later upload.
What devices/hardware can Safe Balance run on?
Safe Balance is almost completely hardware fluid, meaning it can be run on both computers and tablets. On desktop/laptop computers, the software requires the utilziation in the Google Chrome browser. For tablet-based apps, the Safe Balance program can be accessed/updated from Google Play and the AppStore.
Is there a limit to how many devices can run the Safe Balance program?
No! In fact, once a client is licensed to utilize the Safe Balance program, we recommend the authorization of as many secured devices as possible to create ease of use. Each device will need to be remotely authorized for use by our IT team where you will be required to supply your assigned unique license number and authorization keyword. This information can be sent from the computer/tablet you wish to authorize which will then immediately notify our IT staff once submitted.
Is there a limit to how many users are authorized to run the Safe Balance software?
No, however it is important that all registered users are trained adequetely to utilize the program on all fronts. While creating a username or authorizing a user doesn't require this step, it goes to say that when a licensee authorizes a user, they are attesting that that particular person is authorized to not only operate the Safe Balance system however is also authorized to view specific results/patient information under that license.
Coding and Quality Measures
Is there a CPT Code for Safe Balance?
Yes! Safe Balance is appropriately billed under a distinct and seperate CPT code that pairs alongside E/M codes or stands alone. Schedule your Safe Balance webinar and we will discuss coding/billing procedures for your system/clinic.
What MIPS Measures does Safe Balance meet?
MIPS 154 (Falls Risk Assessment), MIPS 155 (Falls: Plan of Care) and MIPS 318 Falls: Screening for Future Fall Risk.
What is the STEADI Algorithm?
The CDC's STEADI (Stopping Elderly Accidents, Deaths and Injuries) initiative is a task that identifies meaningful clinical methods of preventing falls in the senior population. Specifically, the STEADI clinical algorithm (which the Safe Balance program's process is founded on) puts into motion a "Best Practice" approach to provide this vital fall prevention service.
What clinical levels can report the CPT code for Safe Balance?
Based on memos and literature from CMS and the AMA, the CPT code for Safe Balance can be appropriately reported by the following clinical levels:
Primary Care Questions
When should a patient be assessed for fall risk?
Patients 65 and older should be given a screening for fall risk at least annually. If the screening warrants a further multifactorial falls risk assessment, it is recommended to provide that to them at that time.
My patient was recently in the hospital, what information can Safe Balance give me to prevent a readmission?
Falls remain one of the top reasons for a readmission to the hospital. Once a patient is discharged home and returns to your care, a Safe Balance assessment is a great way to examine any new fall risks that have emerged from that recent stay and the patient's changed condition. Additionally, if previous Safe Balance assessments have been completed, you will have an objective comparison as to where the patient's decline has surfaced.
My patient was recently prescribed medication by another provider. Would that effect their fall risk?
Maybe! The CDC has identified several families of drugs that have a high correlation to increased fall risk. By giving the Safe Balance assessment to calculate the overall risks, you can then identify and document the medications the patient currently is on and educate them on potential side effects that they need to be aware of.
What instances would lead to greater fall risk?
Evidence has shown that a number of instances can lead to an increased risk that it is best to get ahead of before a fall occurs. For instance, if a patient moves into a new living location, their fall risk increases exponentially within the first two weeks! In these cases, its a good idea to assess risks that have popped up and work with the patient/family/facility on safeguards to put in place.